Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Monday, October 1, 2018 - 00:00
"Lots of features and has a great support team"
Marc Leroueil - Project Manager
COMPANY:
F5
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
5001-10,000 employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:
COMMENTS: Good Support - dcTrack Viable Option for DC Ops

PROS: Lots of features and has a great support team; willing to consider suggested new features; good API

CONS: Somewhat of a steep learning curve; can be a little slow at times with large DC footprints
Sunday, September 30, 2018 - 00:00
"Very good tool for a small budget."
Witheld - Witheld
COMPANY:
Witheld
COMPANY TYPE:
Hospital & Health Care
# OF EMPLOYEES:
1001-5000 employees
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:
COMMENTS: We are using it to modelise an new Datacenter before implementation

PROS: Number of existing object in the library

CONS: Need some training to fully manage the tool.
Monday, July 30, 2018 - 08:41
"Much better than our former product, Nlyte"
John Robinson - Engineer
COMPANY:
Promedica Health Systems
COMPANY TYPE:
Healthcare
# OF EMPLOYEES:
Withheld
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:


PROS: Customer Support has awesome response time. dcTrack and power IQ are laid out in a logical way and just work.

CONS: Would like to be able to "tweak" and handle more custom configuration, but the out of the box stuff is really pretty good.
Tuesday, July 17, 2018 - 08:19
"Can be completely customised to suit your needs"
Andrew Curtis - Senior Engineer, Data Centre Operations
COMPANY:
Paddy Power Betfair
COMPANY TYPE:
Entertainment
# OF EMPLOYEES:
N/A
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:
COMMENTS: Very easy to use.

PROS: Any part of it can be completely customised to suit your needs, especially aspects such as the Dashboards in both dcTrack and PowerIQ. This provides us with great levels of detail and monitoring of our Data Centres.

CONS: We had certain "Workarounds" in place, in particular cabling between devices, compared to our original DCIM tool. But as mentioned above, Sunbird Support are very helpful. If you need something changed, then a Feature Request can be raised so Sunbird can look at adapting the tool.

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