Reviews and Testimonials

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Monday, November 30, 2020 - 14:11
"If you have not seen this in action you should contact Sunbird for a demonstration right away."
Mark Wright - Engineer
COMPANY:
Comcast
COMPANY TYPE:
Broadcast Media
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:


PROS: I have been working with Sunbird Products for many years. Started with PowerIQ 11 years ago and recently migrated from Aperture to dcTrack. Starting with PowerIQ I have to say I love the Buffered Data Retrieval feature that provides a min, avg and max reading from a timestamp sample you define. This has proven to be very useful data. PowerIQ also has a Sensors Tab that I'm happy to say I submitted the NFR for. This tab allows users to easily manage their Temperature Sensors, providing the ability to utilize Global or Local Thresholds. Recently the addition of Inlets and Circuit Breakers have been added to this Tab. dcTrack has a lot of great features but the best feature by far is the Auto Power Budget Feature. This too I worked with Sunbird to create. It provides Deployment and Facilities Engineers with a Potential Power Load that is based off of Trend Policies defined by the Users. In my opinion it provides the most realistic power consumption from your devices on the Market. If you have not seen this in action you should contact Sunbird for a Demonstration right away. As it pertains to Support, Sunbird is remarkable! They respond to all Tickets in a timely manner and work hard to resolve them.

CONS: With all the great features Sunbird provides, the one thing I have an issue with is all the bugs we find after a new version is released. Although they are quick to resolve them there are far too many. I would like to see them beef up their Quality Assurance Program.
Monday, November 30, 2020 - 14:08
"One screen overview for health"
Sander Silva - Lab/Floor Manager
COMPANY:
Telindus B.V.
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
201-500 employees
SOFTWARE USAGE:
6-12 months
OVERALL QUALITY:
COMMENTS: Very pleased about multi vendor PDU support by plugins

PROS: One Screen overview for Health DC and all PDU's LDAP support Backups PDU tagging for reports

CONS: No memory when you come back to a previous TAB screen (Need to open the complete folder tree again to go to the DC racks)
Monday, November 30, 2020 - 14:05
"Looks easy and intuitive to use."
Heng Chiew - IT Operations Senior Manager
COMPANY:
Deloitte
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:


PROS: Looks easy and intuitive to use. Low maintenance. Does what it says.

CONS: Exporting data needs to be customised correctly otherwise the data is aggregated. But when you have many devices, customising initial report is a chore. Needs to support modern authentication methods.
Wednesday, October 21, 2020 - 10:31
"Fantastic DCIM Application"
Mike Cline - Sr Systems Admin
COMPANY:
BECU
COMPANY TYPE:
Financial Services
# OF EMPLOYEES:
501-1000 employees
SOFTWARE USAGE:
6-12 months
OVERALL QUALITY:
COMMENTS: From the purchase to implementation to use, the entire ride has been easy and fun to learn.

PROS: Ease of deployment and use; visuals are very useful

CONS: Limited customizable reporting, although the support team will help create additional reports if needed.

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