Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Sunday, July 15, 2018 - 10:15
"Good product"
Olivier Longueval - Witheld
COMPANY:
AG2R La Mondiale
COMPANY TYPE:
Insurance
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:


PROS: DcTrack integrates a very useful worflow for proximity gestures especially for outsourced Datacenter managed by an external stakeholder

CONS: The creation of the models is tedious especially for the placement of the ports
Sunday, July 15, 2018 - 10:09
"I like the fact that it can be as high-level, or granulated as you like."
Witheld - Witheld
COMPANY:
Witheld
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
1001-5000 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:


PROS: I like the fact that it can be as high-level, or granulated as you like. I initially started with "where are my racks and what's in them" usage, easily generating 3-d visuals, and exporting .csv and .pdf reports. Using the built-in import and export tools, I've been able to add entries for power whips (and associate them with racks), and populate chassis with individual blades. Next steps will be to update network information for devices, again, with the easy import tools.

CONS: The models library sometimes lacks the specific Make, Model, etc. of a device I'm adding, so I'll have to use a similar one, or define a generic one. Sunbird has a mechanism to submit model addition requests.

RECOMMENDATIONS: As a remote datacenter manager, it is invaluable to have a visual readout of our assets, and easily be able to determine and display capacity. As a Shared Services provider, we can easily demonstrate to existing customers where their racks are located, how populated they are, etc. This is also useful in sales initiatives; having a 3-D graph of racks with available capacity (one of the vendor-provided reports) makes the salesman's job easier.
Sunday, July 15, 2018 - 09:59
"Sunbird Software Serves Us Well"
Witheld - Witheld
COMPANY:
Witheld
COMPANY TYPE:
Airlines/Aviation
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:


PROS: The software functions as expected. Any product issues reported are responded to quickly. Technical support personnel know the product and are professional in their correspondence. They follow up to ensure we are satisfied with the fixes. The products are easy to use and the tutorials are outstanding.

CONS: As far as what I like the least about the software, I would be hard pressed to find something of significance.
Sunday, July 15, 2018 - 07:46
"Well developed infrastructure management tool!"
Withheld - Withheld
COMPANY:
Withheld
COMPANY TYPE:
Withheld
# OF EMPLOYEES:
11-50
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:


PROS: Very powerful tool for analytics and device management. We love using it to track power consumption per device and temperature/humidity in our data centers.

CONS: It took a while to get it configured and working the way we wanted it, but Sunbird was there to help us every step of the way and make sure we got the most out of their product.

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