What is a Data Center CMDB?

A Configuration Management Database (CMDB) stores information on the hardware, software, systems, facilities, and personnel within an organization to help IT professionals understand and manage these assets (typically referred to as Configuration Items or CI’s) and their relationships in order to more efficiently deliver IT services and make better business decisions. CMDBs are commonly used for change management and ticketing, impact analysis, root cause analysis, legal compliance, and incident management.

Configuration Management Database (CMDB)
What is a Data Center CMDB?

What is a Data Center CMDB?

A Data Center CMDB, part of Data Center Infrastructure Management (DCIM) software, expands upon what is typically tracked in a traditional IT CMDB to include other important information about physical data center infrastructure. A Data Center CMDB maintains an accurate representation of all IT equipment residing in the data center (servers, network, storage equipment) and supporting infrastructure assets (racks, rack PDU, patch panels, structured and patch cabling, UPS, busways, branch circuits) with relationship mapping down to physical port levels and up to virtual machine and application levels.

How does a Data Center
CMDB compare to a
traditional IT CMDB?

While a Data Center CMDB and a traditional IT CMDB do share similarities, they are typically used by different teams and hence they will track and monitor different information.

A traditional IT CMDB is used by IT teams to track all corporate IT assets and their configurations as logical objects. The goal of using a CMDB is to better align IT with the business throughout the product or service delivery lifecycle.

By comparison, a Data Center CMDB provides a holistic view of all data center resources and capacity. It is used by data center operations team and information can be shared across organizational functions to provide single pane of glass management. The information tracked in a data center CMDB supports a wide range of use cases including asset management, power and environmental monitoring, space capacity planning, connectivity and port management, and 2D/3D visualization and modeling. The primary goal of a Data Center CMDB is to enable real time capacity and change management to optimize the availability, utilization, and efficiency of the data center.

What is Typically TrackedIT CMDBData Center CMDB
Asset identification and description
All corporate IT assets (Configuration Items)
Configuration Item relationships
Hardware/software configurations (e.g., server, memory, disk space)
Asset lifecycle (e.g., in service, out of service)
Hardware/software that resides in the data center, along with their configuration and asset lifecycle
All physical data center infrastructure (racks, rack PDU, patch panels, structured and patch cabling, UPS, busways, branch circuits) along with their physical relationships/connections
Detailed physical location of data center assets (e.g., site location, cabinet location, and U position)
Rack elevation views with high-fidelity front and back images
Measured power and temperature readings, trending, and alerting
Dimensional, weight, and physical data/power port information of assets
Physical relationships and connectivity for power supply and network interface cards along with capacity of all physical port types
Utilization and capacity of data center infrastructure resources (e.g., power, space, and cooling)
3D visualization of assets and logical connectivity between equipment

What You Can’t Get From Your
Traditional IT CMDB

A Data Center CMDB provides detailed asset information and visuals such as the exact site and rack location with U position, dimensions, weight, power and network port connections, and rack elevation visualizations to provide a 3D Visio-like experience. Comparatively, a traditional IT CMDB is a database of fields and does not allow you to visualize your devices or how they are connected.

Data Center CMDB Video

How does a Data Center CMDB integrate with a traditional IT CMDB?

A modern Data Center CMDB will work with what you have and come out of the box with open APIs and user-configurable CMDB connectors that simplify integration. Through one seamless portal, you can integrate CMDBs to enable the creation, reading, updating, and deleting of assets through other systems to enable flow-through operations.

IT CMDBIT CMDB
Create items (e.g. add a
new server)Update Item Attributes (e.g.
serial number, rack location
and U position, power and
network port connections)
Data Center CMDBData Center CMDB

What popular CMDB vendors does Sunbird’s
Data Center CMDB typically integrate with?

Sunbird’s Data Center CMDB works with what you have. CMDB vendors that Sunbird is most commonly integrated with are:

servicenowbmc REMEDYcherwellJira
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