Open tickets via the web and see the status and history of all your tickets
A support team dedicated to your success.
When you login to Sunbird’s support portal, you’ll get access to great resources
Get your questions quickly answered in real time by our online support agents
Search for help and answers to your questions
Watch “how to” videos and become an expert DCIM user
Access forums, see announcements, and share tips and tricks with other customers
Submit new features to our product and development team
Access user guides and searchable online documentation
Download templates and application tools to streamline configuration
Download the latest model versions, updated monthly
Hear from companies who trust our Support team.
“Each [support ticket] was handled… with the utmost professionalism and courtesy. All issues have been resolved in a timely manner. I would highly recommend your services/products to anyone.”
“The customer support is excellent! You are treated like a partner.”
“The support from Sunbird is beyond excellent. They’re very quick to respond to inquiries and are always willing to provide whatever help we need.”
“I’ve been in the information technology sector for the last 30 years and Sunbird has the best customer services and support that I’ve worked with.”