Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Monday, October 14, 2019 - 08:42
"dcTrack and PowerIQ are amazing tools to help you keep track of what's going on"
Markus Hergesell - Infrastructure Engineer
COMPANY:
MetroNom GmbH
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
1001-5000 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: The possibilities with these tools are almost limitless. I haven't discovered anything we would miss at work yet. You can build custom dashboards, DC rooms in 3D, rack overviews, power- and data-connections and more so that everyone can get an insight without being in the room. For the operation of a data center a DCIM software solution is absolutely necessary. The tasks today are very varied and it is easy to lose track. With dcTrack you can get the overview back. Of course there is a lot of work behind it but you should start with the work. There won't be a 100% solution but if you know what you want and take the first step, you will see that it goes forward.

PROS: The support is great and you always get help and solutions for problems. The insertion of racks, devices, PDUs and connections is possible by bulk import and therefore fast and clear. You can create different roles for each user and assign rights for each user. You can plan very well in advance and then display it virtually as it might look. Work orders can also be created and documented. I have already taken part on a user group meetings where wishes, problems, user questions are answered and solutions are sought. One is kept up to date about new developments and there is user training on demand.

CONS: There aren't really any disadvantages with these tools, just the complexity that exists, let you sometimes ask what you do first and what can waiting for. You should make sure that all users are involved in different tasks.
Monday, October 14, 2019 - 08:39
"Efficiency and optimize software for data center database"
Juan Jimenez - IT Infrastructure & Data Center
COMPANY:
Grifols
COMPANY TYPE:
Pharmaceuticals
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:


PROS: Can easily dispose, manage and modify all the data.

CONS: The dashboard details, it's necessary to be more exact
Wednesday, September 4, 2019 - 09:49
"Easy management of a data center with dcTrack"
Stéphane Royer - Production Engineer
COMPANY:
AG2R La Mondiale
COMPANY TYPE:
Insurance
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:
COMMENTS: Easy management of a data center with dcTrack

PROS: A lot of capabilities. Visualization in 3 dimensions of datacenter. Workflow for work orders very easy. Integration with PowerIQ.

CONS: Maybe user roles could be more specific.
Tuesday, September 3, 2019 - 08:42
"Easy to setup and use"
Zach Brunetti - Technical Support Engineer
COMPANY:
Broadcom
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:


PROS: Easy to setup and use. Easy to add devices one at a time or discovery wizard.

CONS: The analytics and reports could be cleaner and more powerful. Better exports of them too.

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