Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Monday, May 11, 2020 - 08:44
"Sunbird's DCIM software is a powerful kit and very easy to learn to use."
Nathan Desmond - Infrastructure Support Analyst
COMPANY:
John Lewis Partnership
COMPANY TYPE:
Retail
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:


PROS: Sunbird's DCIM software is a powerful kit and very easy to learn to use. Being in a new role that uses this software and in under 5 months I can confidently use it. You can very easily monitor your enterprise's health from a dashboard and action any needs. The support the Sunbird team provides is also excellent with extremely fast response times and vast knowledge - whether it'll be adding a new model or the rare error code, the team is on it.

CONS: The least thing I like about this software is the fact it's broken down into two different parts. DcTrack and PowerIQ. These works very well together however if they were integrated into one then it would make use quicker when performing certain tasks.
Wednesday, May 6, 2020 - 09:04
"So far it is good & specially support is excellent"
Sazzad Ar Rahman - Assistant Manager, DC Operations
COMPANY:
bKash Ltd
COMPANY TYPE:
Financial Services
# OF EMPLOYEES:
1001-5000 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: So far it is good & specially support is excellent

PROS: Graphical Presentation of data & charts.

CONS: notification system ( No sms notification ).
Tuesday, May 5, 2020 - 11:22
"DCIM Solution for any business"
Greg Rybak - Data Center Senior Analyst
COMPANY:
Wiley
COMPANY TYPE:
Publishing
# OF EMPLOYEES:
1001-5000 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Managing over a hundred global locations comprised of local offices and data centers have been a huge challenge. With the implementation of dcTrack/PowerIQ we were able to achieve clear visibility into each of these locations and eliminate a lot of technology debt.

PROS: Practical Data Center inventory management and power monitoring tool in one. Easy to use with intelligent and clear reporting and helpful dashboards. We've grown and developed our business processes and procedures while implementing the tool - moving away from manual data entry and management via multiple spreadsheets is the thing of the past we'd never go back to.

CONS: With every release there are always new features delivered that were requested by the customers. As with every tool, some level of customization is always required. In some cases it may not be as intuitive as one would wish and reading the admin manual is a must.
Wednesday, April 8, 2020 - 16:10
"Optimal power distribution management"
Franz Dumser - Staff
COMPANY:
KVB
COMPANY TYPE:
Health, Wellness and Fitness
# OF EMPLOYEES:
501-1000 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Optimal power distribution management

PROS: The dashboard, the tree-structured datacenter structure, ability to add 3rd party products, floorplan integration

CONS: Setting up PUE, better sharper graphics would be desirable

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