Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Monday, July 30, 2018 - 08:41
"Much better than our former product, Nlyte"
John Robinson - Engineer
COMPANY:
Promedica Health Systems
COMPANY TYPE:
Healthcare
# OF EMPLOYEES:
Withheld
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:


PROS: Customer Support has awesome response time. dcTrack and power IQ are laid out in a logical way and just work.

CONS: Would like to be able to "tweak" and handle more custom configuration, but the out of the box stuff is really pretty good.
Monday, July 16, 2018 - 08:11
"Can be completely customised to suit your needs"
Andrew Curtis - Senior Engineer, Data Centre Operations
COMPANY:
Paddy Power Betfair
COMPANY TYPE:
Entertainment
# OF EMPLOYEES:
N/A
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:
COMMENTS: Very easy to use.

PROS: Any part of it can be completely customised to suit your needs, especially aspects such as the Dashboards in both dcTrack and PowerIQ. This provides us with great levels of detail and monitoring of our Data Centres.

CONS: We had certain "Workarounds" in place, in particular cabling between devices, compared to our original DCIM tool. But as mentioned above, Sunbird Support are very helpful. If you need something changed, then a Feature Request can be raised so Sunbird can look at adapting the tool.
Monday, July 16, 2018 - 08:08
"The software is easy to use"
Herzel Karilkar - Technical Support
COMPANY:
Alexander Schneider
COMPANY TYPE:
Computer Software
# OF EMPLOYEES:
51-200 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:


PROS: The software is easy to use. The information is accessible and clear. Minimal mouse clicks. Detailed reports. Software that is improved with each update.

CONS: Almost nothing. Disadvantages corrected in new releases.
Monday, July 16, 2018 - 08:03
"Excellent overview, timely warning, optimal reports - and all with little effort!"
Fritz Renner - CEO
COMPANY:
dcimap Data Center Consulting GmbH
COMPANY TYPE:
IT Consulting
# OF EMPLOYEES:
1-10
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Excellent overview, timely warning, optimal reports - and all with little effort!

PROS: All in all a convincing offer. The product, licensing model, price, service, etc. convince in comparison with other solutions.

RECOMMENDATIONS: In the case of dcTrack, the licensing model for PCs should be extended in order to be able to map office units (PC, Printer, etc.) with the software beyond the data center (Racks/Cabinets).

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