Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Wednesday, November 13, 2019 - 10:06
"I like it because of its ease of use, good features, great support and help if needed."
Anders Blixt - Technical Specialist
COMPANY:
Polismyndigheten
COMPANY TYPE:
Law Enforcement
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:


PROS: I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.

CONS: Most of the problems I had is mostly on my side, i.e I am not familiar with terms, technical lingo and mindset. So when for instance filling in information is a bit tedious but it is getting easier.
Monday, November 4, 2019 - 09:42
"Excellent tool to gather our global Data Center data and see it visually"
Ginny Galletta - IT Data Center Operations
COMPANY:
Kronos, Incorporated
COMPANY TYPE:
Computer Software
# OF EMPLOYEES:
5001-10,000 employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:
COMMENTS: Excellent tool to gather our global Data Center data and see it visually

PROS: Seeing Power Consumption per cabinet. Knowing where all network, fiber, & power cables are plugged into to help pinpoint problems. Visual 3D view of cabinets Being able to bulk upload information

CONS: Using classic view to make fiber connections work together Not all models have front and back pictures of them
Monday, November 4, 2019 - 09:28
"Good tool to monitor all equipment easy to use lots of admin/network options"
Mihail Ungureanu - Junior Lab Staff
COMPANY:
Cisco
COMPANY TYPE:
Computer Networking
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Quite fast response from Support Team, always kind and a vast knowledge with lots of step-by-step help guides. Multiple troubleshooting options etc

PROS: Good tool to monitor all equipment, easy to use lots of admin/network options

CONS: needs more bulk update of devices, eg: Change Timezone or Time on all PDU's , or Connect all PDU's to NTP server by a bulk option. etc
Monday, October 14, 2019 - 08:42
"dcTrack and PowerIQ are amazing tools to help you keep track of what's going on"
Markus Hergesell - Infrastructure Engineer
COMPANY:
MetroNom GmbH
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
1001-5000 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: The possibilities with these tools are almost limitless. I haven't discovered anything we would miss at work yet. You can build custom dashboards, DC rooms in 3D, rack overviews, power- and data-connections and more so that everyone can get an insight without being in the room. For the operation of a data center a DCIM software solution is absolutely necessary. The tasks today are very varied and it is easy to lose track. With dcTrack you can get the overview back. Of course there is a lot of work behind it but you should start with the work. There won't be a 100% solution but if you know what you want and take the first step, you will see that it goes forward.

PROS: The support is great and you always get help and solutions for problems. The insertion of racks, devices, PDUs and connections is possible by bulk import and therefore fast and clear. You can create different roles for each user and assign rights for each user. You can plan very well in advance and then display it virtually as it might look. Work orders can also be created and documented. I have already taken part on a user group meetings where wishes, problems, user questions are answered and solutions are sought. One is kept up to date about new developments and there is user training on demand.

CONS: There aren't really any disadvantages with these tools, just the complexity that exists, let you sometimes ask what you do first and what can waiting for. You should make sure that all users are involved in different tasks.

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