Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Monday, July 8, 2019 - 15:30
"Everything and more"
John Duino - IT Director
COMPANY:
Oblong Industries, Inc.
COMPANY TYPE:
Computer Software
# OF EMPLOYEES:
51-200 employees
SOFTWARE USAGE:
Free Trial
OVERALL QUALITY:
COMMENTS: We have a lot of PDU's and UPS's distributed around the globe, all with varying firmware and configurations. The need is to bring all those inline easily, and then be able to monitor them. My NMS doesn't have explicit monitoring for our PDU's, so being able to use DCIM and traps makes that a breeze.

PROS: Straight forward and easy to install and begin configuring. Logically arranged and understandable in MOST areas but a quick trip to the documentation has cleared up any confusions.

CONS: It seems very slow to start-up on login, but I don't know why. Being unable to login to a shell and see the system and processes is frustrating at times like that.
Monday, July 8, 2019 - 00:00
"Good software"
Jean-Christophe Fosseprez - DCS Data Center Management Operations
COMPANY:
UCB
COMPANY TYPE:
Chemicals
# OF EMPLOYEES:
1001-5000 employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:


PROS: Simply to use, integration asset with Xl sheet, vision in 3D.

CONS: The integration of a lot of PDU between DCIM and Power IQ, Ea: Netbotz Rack Monitor from APC integration problem with sensor
Monday, July 1, 2019 - 10:18
"The future might be blinding bright for Sunbird if they play their cards right."
Grzegorz Szylo - Virtual Infrastructure Administrator
COMPANY:
JISC
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
501-1000 employees
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:
COMMENTS: We have not achieved production functionality yet but overall great!

PROS: Features, ease of deployment with some reservations to importing assets and setting up a db, overall look and feel, automation, precision and wide scope of functionality.

CONS: The process of getting your existing assets in is quite gruelling if you are not using Service Now as your asset management system. Collating and matching data to dcTracks standards is very challenging for the project team. We are going to use your turn key service to ease the process.
Monday, June 10, 2019 - 10:11
"Both dcTrack and PowerIQ products work well and are easy to use."
John Foiles - Principal Engineer
COMPANY:
United Airlines
COMPANY TYPE:
Transportation/Trucking/Railroad
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:
COMMENTS: We are using dcTrack for inventory control and space management in our new data center. PowerIQ is monitoring our power strips inside the data hall cabinets. The alerting feature informs us right away when devices require immediate attention.

PROS: The Sunbird products work as advertised. Both dcTrack and PowerIQ products work well and are easy to use. The Sunbird website is easy to navigate with lots of helpful features and quick videos. Keeping the device models/templates up-to-date is an easy process.

CONS: The software has very few drawbacks, but he OS is not a standard Linux environment. It looks like an appliance running CentOS and not supported by our internal Linux team.

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