Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Tuesday, May 5, 2020 - 11:22
"DCIM Solution for any business"
Greg Rybak - Data Center Senior Analyst
COMPANY:
Wiley
COMPANY TYPE:
Publishing
# OF EMPLOYEES:
1001-5000 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Managing over a hundred global locations comprised of local offices and data centers have been a huge challenge. With the implementation of dcTrack/PowerIQ we were able to achieve clear visibility into each of these locations and eliminate a lot of technology debt.

PROS: Practical Data Center inventory management and power monitoring tool in one. Easy to use with intelligent and clear reporting and helpful dashboards. We've grown and developed our business processes and procedures while implementing the tool - moving away from manual data entry and management via multiple spreadsheets is the thing of the past we'd never go back to.

CONS: With every release there are always new features delivered that were requested by the customers. As with every tool, some level of customization is always required. In some cases it may not be as intuitive as one would wish and reading the admin manual is a must.
Wednesday, April 8, 2020 - 16:10
"Optimal power distribution management"
Franz Dumser - Staff
COMPANY:
KVB
COMPANY TYPE:
Health, Wellness and Fitness
# OF EMPLOYEES:
501-1000 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Optimal power distribution management

PROS: The dashboard, the tree-structured datacenter structure, ability to add 3rd party products, floorplan integration

CONS: Setting up PUE, better sharper graphics would be desirable
Wednesday, March 4, 2020 - 09:43
"Best DCIM solution"
Grigory Youdin - Technology Director
COMPANY:
DC Consult
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
11-50 employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:
COMMENTS: I'd like to note Sunbird support team as fatest to reply on request and with quick solution.

PROS: Having tried to work with top five DCIM products I consider Sunbird the best DCIM product on the market. It is easiest to adopt to and covers the most of DataCenter manager's tasks. Great functionality and large user group helps a lot to solve problems, which are impossible to solve in other products, like subfloor or above rack equipment placement.

CONS: Monitoring functionality needs further work. I'd put a ModBus software gateway in my wishlist.
Tuesday, March 3, 2020 - 08:44
"This tool has provided us with such visibility into our data center environments wherever they may be."
Todd Lightner - SR Analyst Comp/Hosting Ops
COMPANY:
The Hershey Company
COMPANY TYPE:
Food Production
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
OVERALL QUALITY:
COMMENTS: Sunbird has been great to deal with. From sales to their help desk they are the best in the business with communicating with their customers. I have never had a better experience with any other company from a help desk / support perspective. Literally five minutes after I place a ticket I get someone who is located in the States and has a high level understanding of the product able to help me. I couldn't ask for better support.

PROS: When purchasing a DCIM tool we felt that PowerIQ gave us the ability to accomplish everything it was that we needed to do. This tool has provided us with such visibility into our data center environments wherever they may be. We felt this was the best tool on the market for the price with what our needs were.

CONS: As of right now I have found nothing that I don't like about the product.

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