Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Tuesday, July 17, 2018 - 07:35
"Great tool for place and power planning, documentation of assets, data and power connections"
Rob Hansen - Engineer II Data Center Infrastructure Systems
COMPANY:
Comcast
COMPANY TYPE:
Telecommunications
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Use it daily to document Data Center Power. Previously used it to document Data Center cabinets, assets, data and power connections, structured cabling. It is our source of truth for what's in the Data Centers and monitoring tool for temperature issues

PROS: dcTrack is easy to use in that setting it up to model a data center follows the physical process of actually setting up a data center. Using it to maintain documentation of assets' placement, data and power connections is easy and logical. It also provides for great monitoring of power utilization and temperature/humidity with its integration with Power IQ. And the customer support is excellent! You are treated like a partner.

CONS: dcTrack is mostly web-based but part of the functionality remains in an application called Classic View. This functionality is being migrated piece by piece, and a lot of it is accessible now from the web client. We look forward to the day when we no longer need to use Classic View as it is quite slow and it cannot be re-sized to see all of it at once without scrolling.
Monday, July 16, 2018 - 08:14
"The software is easy to use"
Herzel Karilkar - Technical Support
COMPANY:
Alexander Schneider
COMPANY TYPE:
Computer Software
# OF EMPLOYEES:
51-200 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:


PROS: The software is easy to use. The information is accessible and clear. Minimal mouse clicks. Detailed reports. Software that is improved with each update.

CONS: Almost nothing. Disadvantages corrected in new releases.
Monday, July 16, 2018 - 08:03
"Excellent overview, timely warning, optimal reports - and all with little effort!"
Fritz Renner - CEO
COMPANY:
dcimap Data Center Consulting GmbH
COMPANY TYPE:
IT Consulting
# OF EMPLOYEES:
1-10
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Excellent overview, timely warning, optimal reports - and all with little effort!

PROS: All in all a convincing offer. The product, licensing model, price, service, etc. convince in comparison with other solutions.

RECOMMENDATIONS: In the case of dcTrack, the licensing model for PCs should be extended in order to be able to map office units (PC, Printer, etc.) with the software beyond the data center (Racks/Cabinets).
Monday, July 16, 2018 - 07:54
"Huge difference from spreadsheets to dcTrack"
Brian Jensen - Datacenter Coordinator
COMPANY:
DSV
COMPANY TYPE:
Transport Services
# OF EMPLOYEES:
45,000+
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:
COMMENTS: We have been in full control of all our datacenters worldwide.

PROS: The easy way to build our datacenters into dcTrack and the huge difference from spreadsheets to dcTrack. Provides a quick overview as well as being able to produce reports to several departments.

CONS: Models library could be more correct and updated more often not only once a month. More pics to the 3D view.

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