Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Monday, December 7, 2020 - 10:52
"PowerIQ is admin's best friend, dcTrack is best to comfort revisors and auditors"
Torsten Wiese - Head of IT Operations
COMPANY:
AKA
COMPANY TYPE:
Banking
# OF EMPLOYEES:
51-200 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Support is over-average. New releases have a high quality, we always wait a few months until implementing a new release and in the last two years we never had an issue after a release upgrade. PowerIQ offers the best integration for Raritan hardware. The decision for Raritan Hardware and PowerIQ have been made at the same time. dcTrack for use is a nice extension to PowerIQ but our focus is PowerIQ

PROS: New hardware devices are ready to be monitored in seconds. Management of hundreds of hardware devices such as PDUs and sensors lost its complexity. PowerIQ superseded our Nagios Installation for all hardware-related devices. It becomes more and more our primary trap host.

CONS: Compared to PowerIQ setup of dcTrack is complex. Integration of PowerIQ and dcTrack could be easier to use. (License) Price for integration of USVs into PowerIQ is definitely too high, as a result we do not monitor our several USVs via PowerIQ.
Monday, December 7, 2020 - 10:48
"Easy to use GUI. Software works fast. Good support."
Bart Vidts - System Engineer
COMPANY:
Colruyt Group Services
COMPANY TYPE:
Retail
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Great tool to manage our smart PDUs.

PROS: Easy to use GUI. Software works fast. Good support.

CONS: Analytics and reports modules are a bit basic.
Monday, November 30, 2020 - 14:24
"A game changer for data centre management"
David O'Hara - Data Centre Technician
COMPANY:
MacStadium
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
51-200 employees
SOFTWARE USAGE:
6-12 months
OVERALL QUALITY:
COMMENTS: Very positive, makes management and planning so much easier.

PROS: The asset list makes importing, exporting and editing what is in my data centre easy and intuitive. Great to export a complete list of what we have to whatever department needs it.

CONS: I would love a desktop version of this software, I feel it doesn't get enough of my systems resources when I use my web browser.
Monday, November 30, 2020 - 14:11
"If you have not seen this in action you should contact Sunbird for a demonstration right away."
Mark Wright - Engineer
COMPANY:
Comcast
COMPANY TYPE:
Broadcast Media
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:


PROS: I have been working with Sunbird Products for many years. Started with PowerIQ 11 years ago and recently migrated from Aperture to dcTrack. Starting with PowerIQ I have to say I love the Buffered Data Retrieval feature that provides a min, avg and max reading from a timestamp sample you define. This has proven to be very useful data. PowerIQ also has a Sensors Tab that I'm happy to say I submitted the NFR for. This tab allows users to easily manage their Temperature Sensors, providing the ability to utilize Global or Local Thresholds. Recently the addition of Inlets and Circuit Breakers have been added to this Tab. dcTrack has a lot of great features but the best feature by far is the Auto Power Budget Feature. This too I worked with Sunbird to create. It provides Deployment and Facilities Engineers with a Potential Power Load that is based off of Trend Policies defined by the Users. In my opinion it provides the most realistic power consumption from your devices on the Market. If you have not seen this in action you should contact Sunbird for a Demonstration right away. As it pertains to Support, Sunbird is remarkable! They respond to all Tickets in a timely manner and work hard to resolve them.

CONS: With all the great features Sunbird provides, the one thing I have an issue with is all the bugs we find after a new version is released. Although they are quick to resolve them there are far too many. I would like to see them beef up their Quality Assurance Program.

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