COMMENTS: The possibilities with these tools are almost limitless. I haven't discovered anything we would miss at work yet. You can build custom dashboards, DC rooms in 3D, rack overviews, power- and data-connections and more so that everyone can get an insight without being in the room. For the operation of a data center a DCIM software solution is absolutely necessary. The tasks today are very varied and it is easy to lose track. With dcTrack you can get the overview back. Of course there is a lot of work behind it but you should start with the work. There won't be a 100% solution but if you know what you want and take the first step, you will see that it goes forward.

PROS: The support is great and you always get help and solutions for problems. The insertion of racks, devices, PDUs and connections is possible by bulk import and therefore fast and clear. You can create different roles for each user and assign rights for each user. You can plan very well in advance and then display it virtually as it might look. Work orders can also be created and documented. I have already taken part on a user group meetings where wishes, problems, user questions are answered and solutions are sought. One is kept up to date about new developments and there is user training on demand.

CONS: There aren't really any disadvantages with these tools, just the complexity that exists, let you sometimes ask what you do first and what can waiting for. You should make sure that all users are involved in different tasks.