Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Monday, January 7, 2019 - 08:59
"It lets me control the power intake and output in my labs."
Michael Gibbs - Critical Power Engineer
COMPANY:
AT&T
COMPANY TYPE:
Telecommunications
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:
COMMENTS: It lets me control the power intake and output in my labs.

PROS: It lets me get a better view of what my equipment is doing and what I need to change in my power requirements.

CONS: I haven't found anything yet that I don't like.
Friday, November 2, 2018 - 09:23
"Where was Sunbird 15 years ago?"
Hector Tirado - Production Support Engineer
COMPANY:
Lord Abbett
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
501-1000 employees
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:
COMMENTS: I love it and customer service is great

PROS: The 3D and how easy it is to load servers on to rack

CONS: I have nothing bad to say about the software
Thursday, November 1, 2018 - 10:09
"If you haven't used a DCIM previously and want to quickly install and use a DCIM and learn how to use it quickly, I recommend this product."
Withheld - Withheld
COMPANY:
Withheld
COMPANY TYPE:
Banking
# OF EMPLOYEES:
5001-10,000 employees
SOFTWARE USAGE:
1-2 years
OVERALL QUALITY:
COMMENTS: If you haven't used a DCIM previously and want to quickly install and use a DCIM and learn how to use it quickly, I recommend this product.

PROS: First of all it has an impressive easy-to-use 3D user interface. If your knowledge of Datacenter components and operations is good, you can learn its usage in a very short time and define the new hardware models in 15 minutes without waiting for support. With the CSV upload feature, you can save a serious time by organizing updates in Excel that will last longer. End-to-end cable tracking is really successful. With access to the database via ODBC, you can prepare advanced reports and integrate with other applications. Payment is more flexible than other companies. Monthly usage is also possible. Unit prices are public on the web-site.

CONS: Each circuit has to be terminated with an endpoint. This is necessary for you to do the job right, sometimes short-term temporary operations can annoy you.
Wednesday, October 3, 2018 - 08:55
"An awesome toolbox created by awesome people"
Lars Lorscheider - System Administrator
COMPANY:
METRO | NOM
COMPANY TYPE:
Wholesale
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Hard to get started in this tool but when you have the clue it is fantastic. But every manager who decides to have this tool should have in mind that this tool needs people and time to get it started and when it has started you may be need a bit more time to keep it running. We have learned so much concerning our own workflows in our datacenters and in my eyes it works great and I wouldn't change it for another DCIM tool, anyway. It's worth every second and every cent we have spent on it and are still doing.

PROS: The deeper you dive into the dcTrack universe the bigger it seems to grow. If you have internalized your own processes, this tool is indispensable for the administration of your own datacenters and each piece of hardware built-in there.

CONS: Sometime I wish the tool could be cut down to our specific Needs but then we would have to ask ourselves what these needs are. The complexity of the tool, which is of course just an image of reality, sometimes makes it difficult to start with it.

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