Reviews and Testimonials
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PROS: Easy to use and administer. Very good documentation. Great support.
CONS: 5 licenses for floor UPS is excessive in my opinion
PROS: Easy to set up. Sunbird listens to the end users and implements our ideas into future releases. Provide ongoing training very responsive to questions and issues.
CONS: Better integration with UPS systems.
PROS: The 3D visualization is by far what I like most about the software. It allows a view into a facility without the need for actual presence.
CONS: It has a fairly steep learning curve, but given the depth of features and functions, this is to be expected.
PROS: Sunbird's DCIM software is a powerful kit and very easy to learn to use. Being in a new role that uses this software and in under 5 months I can confidently use it. You can very easily monitor your enterprise's health from a dashboard and action any needs. The support the Sunbird team provides is also excellent with extremely fast response times and vast knowledge - whether it'll be adding a new model or the rare error code, the team is on it.
CONS: The least thing I like about this software is the fact it's broken down into two different parts. DcTrack and PowerIQ. These works very well together however if they were integrated into one then it would make use quicker when performing certain tasks.
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