Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Sunday, July 15, 2018 - 10:28
"Easy to use"
Arnaud Giraud - Datacenter Project Manager
COMPANY:
Witheld
COMPANY TYPE:
Telecommunications
# OF EMPLOYEES:
5001-10,000 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:


PROS: The best of this software is the dashboard, that you can see all the information about your business in real time and you can personalize it!

CONS: If you don't receive any official learning about the software it's long to know all the things about the software.
Sunday, July 15, 2018 - 10:26
"Easy to handle, intuitive, good monitoring"
Georg Wabbel - Datacenter Management
COMPANY:
Daimler AG
COMPANY TYPE:
Automotive
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:


PROS: Easy to handle, intuitive, good monitoring

CONS: Some data in monitoring cannot be used for a report. Graphics in reports for management are missing or are only possible via detours
Sunday, July 15, 2018 - 10:15
"Good product"
Olivier Longueval - Witheld
COMPANY:
AG2R La Mondiale
COMPANY TYPE:
Insurance
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:


PROS: DcTrack integrates a very useful worflow for proximity gestures especially for outsourced Datacenter managed by an external stakeholder

CONS: The creation of the models is tedious especially for the placement of the ports
Sunday, July 15, 2018 - 10:09
"I like the fact that it can be as high-level, or granulated as you like."
Witheld - Witheld
COMPANY:
Witheld
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
1001-5000 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:


PROS: I like the fact that it can be as high-level, or granulated as you like. I initially started with "where are my racks and what's in them" usage, easily generating 3-d visuals, and exporting .csv and .pdf reports. Using the built-in import and export tools, I've been able to add entries for power whips (and associate them with racks), and populate chassis with individual blades. Next steps will be to update network information for devices, again, with the easy import tools.

CONS: The models library sometimes lacks the specific Make, Model, etc. of a device I'm adding, so I'll have to use a similar one, or define a generic one. Sunbird has a mechanism to submit model addition requests.

RECOMMENDATIONS: As a remote datacenter manager, it is invaluable to have a visual readout of our assets, and easily be able to determine and display capacity. As a Shared Services provider, we can easily demonstrate to existing customers where their racks are located, how populated they are, etc. This is also useful in sales initiatives; having a 3-D graph of racks with available capacity (one of the vendor-provided reports) makes the salesman's job easier.

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