Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Monday, August 17, 2020 - 09:27
"Great customer service"
David Tapia Brisoli - Data Center Capacity Analyst
COMPANY:
DigitalOcean
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
501-1000 employees
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:


PROS: I think one of the best features of this is the visualizations of our physical sites. Sometimes getting a look in to the facility or a top down view helps in planning

CONS: We are still in the process of fulling brining the system up to speed. I think there is room for improvement on making the UI to integrate dcTrack & PowerIQ better
Sunday, August 16, 2020 - 14:27
"Great DCIM tool"
Colin Gomes - IT System Admin
COMPANY:
ALK
COMPANY TYPE:
Pharmaceuticals
# OF EMPLOYEES:
1001-5000 employees
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:


PROS: Easy to use and administer. Very good documentation. Great support.

CONS: 5 licenses for floor UPS is excessive in my opinion
Monday, July 6, 2020 - 08:36
"Ease of use"
Bill Rinker - Tech Facilities Manager
COMPANY:
Disney Streaming
COMPANY TYPE:
Telecommunicatinos
# OF EMPLOYEES:
1001-5000 employees
SOFTWARE USAGE:
6-12 months
OVERALL QUALITY:


PROS: Easy to set up. Sunbird listens to the end users and implements our ideas into future releases. Provide ongoing training very responsive to questions and issues.

CONS: Better integration with UPS systems.
Tuesday, June 9, 2020 - 09:01
"Total solution...."
Robyn Hausmann - Program Manager
COMPANY:
Comcast
COMPANY TYPE:
Telecommunicatinos
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
6-12 months
OVERALL QUALITY:
COMMENTS: In-rack asset inventory Source of Truth

PROS: The 3D visualization is by far what I like most about the software. It allows a view into a facility without the need for actual presence.

CONS: It has a fairly steep learning curve, but given the depth of features and functions, this is to be expected.

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