Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Thursday, December 10, 2020 - 10:56
"Great informational and functional software"
Chad Williams - Data Center Engineer
COMPANY:
Allstate Insurance Company
COMPANY TYPE:
Insurance
# OF EMPLOYEES:
5001-10,000 employees
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:


PROS: Very easy to use and figure things out if not known. The website has a lot of great information on setup and use.

CONS: There is a lot of options so it can feel overwhelming but once learned, it's pretty easy.
Monday, December 7, 2020 - 10:52
"PowerIQ is admin's best friend, dcTrack is best to comfort revisors and auditors"
Torsten Wiese - Head of IT Operations
COMPANY:
AKA
COMPANY TYPE:
Banking
# OF EMPLOYEES:
51-200 employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Support is over-average. New releases have a high quality, we always wait a few months until implementing a new release and in the last two years we never had an issue after a release upgrade. PowerIQ offers the best integration for Raritan hardware. The decision for Raritan Hardware and PowerIQ have been made at the same time. dcTrack for use is a nice extension to PowerIQ but our focus is PowerIQ

PROS: New hardware devices are ready to be monitored in seconds. Management of hundreds of hardware devices such as PDUs and sensors lost its complexity. PowerIQ superseded our Nagios Installation for all hardware-related devices. It becomes more and more our primary trap host.

CONS: Compared to PowerIQ setup of dcTrack is complex. Integration of PowerIQ and dcTrack could be easier to use. (License) Price for integration of USVs into PowerIQ is definitely too high, as a result we do not monitor our several USVs via PowerIQ.
Monday, December 7, 2020 - 10:48
"Easy to use GUI. Software works fast. Good support."
Bart Vidts - System Engineer
COMPANY:
Colruyt Group Services
COMPANY TYPE:
Retail
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Great tool to manage our smart PDUs.

PROS: Easy to use GUI. Software works fast. Good support.

CONS: Analytics and reports modules are a bit basic.
Monday, November 30, 2020 - 14:24
"A game changer for data centre management"
David O'Hara - Data Centre Technician
COMPANY:
MacStadium
COMPANY TYPE:
Information Technology and Services
# OF EMPLOYEES:
51-200 employees
SOFTWARE USAGE:
6-12 months
OVERALL QUALITY:
COMMENTS: Very positive, makes management and planning so much easier.

PROS: The asset list makes importing, exporting and editing what is in my data centre easy and intuitive. Great to export a complete list of what we have to whatever department needs it.

CONS: I would love a desktop version of this software, I feel it doesn't get enough of my systems resources when I use my web browser.

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