Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Sunday, September 30, 2018 - 00:00
"Very good tool for a small budget."
Witheld - Witheld
COMPANY:
Witheld
COMPANY TYPE:
Hospital & Health Care
# OF EMPLOYEES:
1001-5000 employees
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:
COMMENTS: We are using it to modelise an new Datacenter before implementation

PROS: Number of existing object in the library

CONS: Need some training to fully manage the tool.
Monday, July 30, 2018 - 08:41
"Much better than our former product, Nlyte"
John Robinson - Engineer
COMPANY:
Promedica Health Systems
COMPANY TYPE:
Healthcare
# OF EMPLOYEES:
Withheld
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:


PROS: Customer Support has awesome response time. dcTrack and power IQ are laid out in a logical way and just work.

CONS: Would like to be able to "tweak" and handle more custom configuration, but the out of the box stuff is really pretty good.
Tuesday, July 17, 2018 - 08:19
"Can be completely customised to suit your needs"
Andrew Curtis - Senior Engineer, Data Centre Operations
COMPANY:
Paddy Power Betfair
COMPANY TYPE:
Entertainment
# OF EMPLOYEES:
N/A
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:
COMMENTS: Very easy to use.

PROS: Any part of it can be completely customised to suit your needs, especially aspects such as the Dashboards in both dcTrack and PowerIQ. This provides us with great levels of detail and monitoring of our Data Centres.

CONS: We had certain "Workarounds" in place, in particular cabling between devices, compared to our original DCIM tool. But as mentioned above, Sunbird Support are very helpful. If you need something changed, then a Feature Request can be raised so Sunbird can look at adapting the tool.
Tuesday, July 17, 2018 - 07:41
"I'm excited to get to work everyday because I know I'm going to be working with dcTrack!"
Dennis Hayslip - Project Manager
COMPANY:
Lockheed Martin
COMPANY TYPE:
Defense & Space
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
Less than 6 months
OVERALL QUALITY:
COMMENTS: The capability to utilize a single database to not only manage our data center racked assets but to also integrate with our incident and change management tool.

PROS: The support from Sunbird is beyond excellent. They're very quick to respond to inquiries and are always willing to provide whatever help we need. The 3D visualization is awesome and uploading asset details is easy. I especially like the custom fields feature because I can add data unique to our data center.

RECOMMENDATIONS: Would like the capability to create drop-down select lists that auto-fill additional/relative fields such as Systems Administrator name and the contact information (email, desk/cell phone and manager details).

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