Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Wednesday, July 5, 2017 - 17:00
"Deploying devices is so much easier to perform"
Dave DeFrancisco - Deployment Engineer
COMPANY:
Comcast
COMPANY TYPE:
Entertainment
# OF EMPLOYEES:
10,001+ employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Deploying devices is so much easier to perform with 100% accuracy. It organizes and centralizes information and it greatly aids in MACD.

PROS: The many visualizations such as device, cabinet and floor plan (including 3D) are quite valuable to me. With the cabinet views, I can "see" the best areas to place equipment within a cabinet without the need to be physically on site. Device views allow me to "show" installers where exactly the various device ports are located so they connect data cables correctly. The floor plan allows me to estimate distances so I can order cables of proper length. All of these views are invaluable to me since I support remote data centers.

CONS: That I still need to access Classic View to perform some functions.

RECOMMENDATIONS: To be able to access data panel port information from the GUI is great and I cannot wait for functions like Lists and Connectors to be moved there too.
Wednesday, July 13, 2016 - 10:35
"PowerIQ DCIM - the foundation of any top tier data center”
Scott Jeppsen - Withheld
COMPANY:
Withheld
COMPANY TYPE:
Agriculture
# OF EMPLOYEES:
5001-10000 Employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: PowerIQ from Sunbird (formerly Raritan) has become a staple in our Data Center Management. We depend on it daily. We've been using this powerhouse for about a decade now with zero regrets. Unmatched features from the most innovative hardware/software company I've had the pleasure of dealing with will help you rest easy while your data center purrs like a happy cat.

PROS: It started off ahead of the pack, and it's stayed there with consistent updates from (wait for it) FEEDBACK FROM USERS. I love that. It's not a shiny ball that turns out to be an empty shell once you buy it. This stuff works.

CONS: The initial setup can be daunting, but this isn't 1990 anymore and we aren't rookies. Read the manual and install the product like a boss.
Tuesday, June 21, 2016 - 18:38
“My experience from the cradle has been top notch and unbelievable.”
Brian Jackson - Power Infrastructure Project Manager
COMPANY:
Department of State
COMPANY TYPE:
Government Agencies
# OF EMPLOYEES:
10000+ Employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: My experience from the cradle has been top notch and unbelievable. I started my relationship from Raritan and continue through Sunbird.

PROS: Very customized, robust, detailed, and user friendly.

CONS: I have none at this time, it just keeps getting better.

RECOMMENDATIONS: None at this time.
Monday, June 20, 2016 - 16:41
"Built-in models library is very helpful and has saved us a bunch of time."
Tyler Kauffman - Systems Administrator
COMPANY:
The Pennsylvania State University
COMPANY TYPE:
Education
# OF EMPLOYEES:
10000+ Employees
SOFTWARE USAGE:
6-12 months
OVERALL QUALITY:
COMMENTS: My overall experience has been good. I like the direction the software is heading by moving more features and functionality to the web client and away from classic view. I really like sort and filter functionality as well as the import / export feature that can be used with Microsoft Excel. A built-in models library is very helpful and has saved us a bunch of time.

PROS: Import / export functionality along with the sort and filter. When setting up the power infrastructure, I like that it is a physical representation of the plugs to outlet in that a L22-30P needs to be plugged into an L22-30R and that the software understands that a different plug or receptacle wouldn't physically plug in. There are numerous checks and balances like this that are helpful.

CONS: The separation of features between the web client and classic view. It can also be confusing to understand what features are in PowerIQ opposed to DcTrack. Making them better integrated would be helpful. It would be nice if the models library updates were more proactive vs reactive. For example, when Dell released their Rx30 lineup, it would be nice to have the R330, R430, R530, etc.. automatically added without having to put in a request since Dell is such a big player in this field. I understand it can't be done for every make / model but for the big manufacturers core lineup that would help. Software doesn't natively work with Chrome, the use of extensions doesn't always work properly.

RECOMMENDATIONS: Would be a nice feature if you could use variables when using the sort and filter feature, such as R*30 if I wanted a list of all devices matching R330, R430, R530. Would like to add an additional color or two to the floor maps such as orange to allow for us to represent different health states. Green, yellow, and red doesn't allow us to customize our logic on the back end well enough.

Pages

Leave a review

Tell us about your experience using our DCIM software.

DCIM Resources