Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Tuesday, June 21, 2016 - 18:38
“My experience from the cradle has been top notch and unbelievable.”
Brian Jackson - Power Infrastructure Project Manager
COMPANY:
Department of State
COMPANY TYPE:
Government Agencies
# OF EMPLOYEES:
10000+ Employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: My experience from the cradle has been top notch and unbelievable. I started my relationship from Raritan and continue through Sunbird.

PROS: Very customized, robust, detailed, and user friendly.

CONS: I have none at this time, it just keeps getting better.

RECOMMENDATIONS: None at this time.
Monday, June 20, 2016 - 16:41
"Built-in models library is very helpful and has saved us a bunch of time."
Tyler Kauffman - Systems Administrator
COMPANY:
The Pennsylvania State University
COMPANY TYPE:
Education
# OF EMPLOYEES:
10000+ Employees
SOFTWARE USAGE:
6-12 months
OVERALL QUALITY:
COMMENTS: My overall experience has been good. I like the direction the software is heading by moving more features and functionality to the web client and away from classic view. I really like sort and filter functionality as well as the import / export feature that can be used with Microsoft Excel. A built-in models library is very helpful and has saved us a bunch of time.

PROS: Import / export functionality along with the sort and filter. When setting up the power infrastructure, I like that it is a physical representation of the plugs to outlet in that a L22-30P needs to be plugged into an L22-30R and that the software understands that a different plug or receptacle wouldn't physically plug in. There are numerous checks and balances like this that are helpful.

CONS: The separation of features between the web client and classic view. It can also be confusing to understand what features are in PowerIQ opposed to DcTrack. Making them better integrated would be helpful. It would be nice if the models library updates were more proactive vs reactive. For example, when Dell released their Rx30 lineup, it would be nice to have the R330, R430, R530, etc.. automatically added without having to put in a request since Dell is such a big player in this field. I understand it can't be done for every make / model but for the big manufacturers core lineup that would help. Software doesn't natively work with Chrome, the use of extensions doesn't always work properly.

RECOMMENDATIONS: Would be a nice feature if you could use variables when using the sort and filter feature, such as R*30 if I wanted a list of all devices matching R330, R430, R530. Would like to add an additional color or two to the floor maps such as orange to allow for us to represent different health states. Green, yellow, and red doesn't allow us to customize our logic on the back end well enough.
Monday, June 20, 2016 - 14:39
“Great DCIM Tool”
John Vasel - Director of Professional Services
COMPANY:
Pinebreeze Technologies
COMPANY TYPE:
Software / Technology
# OF EMPLOYEES:
11-50 Employees
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: I am an implementation partner for Sunbird. I love working with their product. They make it very easy to load data from spreadsheets and quickly stand up an instance of the tool with the client's data.

PROS: Installs very clean. The OS and database are all packaged and installed as a VM. The developers listen to your feedback and are constantly updating the software. I have always received great support from their staff.
Monday, June 20, 2016 - 12:56
“Solid product with great feedback”
ERIC WENDORF - GLOBAL CRITICAL INFRASTRUCTURE ENGINEER
COMPANY:
LinkedIn
COMPANY TYPE:
Software/Technology
# OF EMPLOYEES:
10,000+
SOFTWARE USAGE:
2+ years
OVERALL QUALITY:
COMMENTS: Having deployed the Sunbird product line for nearly 4 years, there were several inflection points that forced us to make the decision: move forward with Sunbird or find another product. Each time that decision came up, Sunbird was able to act fast and provide immediate solutions to our problems. We are very happy with the customer support and responsiveness.

PROS: Simple UI doesn't overwhelm the new user yet still provides a full experience for the expert user.

CONS: Our rapid growth caused scaling issues, overloading the software.

RECOMMENDATIONS: The features on the roadmap cover pretty much all of my must have's, and Sunbird makes sure to listen to and consider the "nice-to-have's" as well.

Pages

Leave a review

Tell us about your experience using our DCIM software.

DCIM Resources