Regain Control and Visibility of All IT Assets Across Your Organization
When you don’t have reliable processes for managing IT assets, you can quickly lose control. Asset inventories lose their accuracy, data across tools like CMDBs and spreadsheets stops matching reality, and no one can say with confidence what equipment is in use, where it’s located, how it’s connected, and whether it’s still needed.
For data center professionals, a lack of asset visibility creates real risks: Unused servers continue to rack up maintenance costs, ghost servers unnecessarily consume resources, compliance audits become stressful and time-consuming when records are incomplete or inaccurate, and reporting to leadership takes too long.
The fact is what you don’t know about your assets can hurt you from a financial, operational, and compliance standpoint.
That’s why more organizations are deploying Data Center Infrastructure Management (DCIM) software so they can see and understand all assets, manage them efficiently, and minimize risk.
The Problem: Losing Control of IT Assets
Many data center teams rely on some combination of spreadsheets, CMDB records, and disconnected tools to track their infrastructure. Over time, these sources drift out of sync with what’s actually deployed. The result is an environment where no one fully trusts the data, yet every decision depends on it.
Without accurate asset information, even well-defined processes start to break down, especially when staff intend to document work “later” but cumbersome tools make that impractical.
For example:
- Hardware arrives but isn’t recorded correctly, causing missing or incomplete information.
- Assets are installed in the wrong locations or never removed from inventory after decommissioning.
- Maintenance contracts keep getting paid for equipment that no longer exists.
When you don’t have a trusted source of truth, you lose control. Every change request, technology refresh, or project takes longer, costs more, and carries higher risk.
Warning Signs You’ve Lost Visibility
If you’re struggling with asset management, the symptoms usually show up quickly. Ask yourself:
- Do you know exactly what assets are deployed in every data center and IT closet?
- Is your inventory accurate across all sites, or are errors common?
- Can you find the physical location of any given asset without sending someone onsite?
- Are you certain all the equipment you’re paying maintenance on is still in use?
- Are you able to identify installed servers running idle but still consuming resources?
- Can you map dependencies between IT assets, power, and cooling systems with confidence?
- Can you understand the impact of IT/network changes or power/HVAC maintenance?
- Does it take too long to create management reports?
- Do you trust any of your CMDB, databases, or Excel files?
If any of these questions makes you pause, it’s possible you have lost visibility to your IT assets.
The Risks of Poor Asset Management
When asset data is inaccurate, every decision becomes riskier and issues can escalate across your organization.
- Operational risk. Incomplete or inaccurate records make it harder to plan and execute changes. For example, when teams can’t see dependencies, routine maintenance can trigger outages. Or, even simple projects can be delayed if no one trusts the data.
- Financial risk. Assets that are no longer in service continue to consume budget through maintenance contracts, software licenses, and wasted capacity. Ghost servers take up rack space and power that could be used for other applications.
- Compliance risk. Auditors expect accurate records of equipment, locations, and usage. Gaps or errors in your asset inventory can lead to failed audits, undetected security vulnerabilities, or violations of regulatory requirements.
- Strategic risk. Without reliable data, you can’t effectively plan capacity, forecast costs, or quickly roll out new services. This can cause leadership to lose confidence in the team.
Regaining Control Through Process and Technology
Restoring asset visibility requires discipline. Strong processes ensure that every device is recorded accurately from purchase order through installation, moves, and decommissioning. When records are kept accurately at every stage, nothing slips through the cracks.
Yet even the best processes break down without the right tools to support them.
That’s where DCIM software comes in. By centralizing asset information, keeping systems synchronized, and making dependencies visible, DCIM provides the foundation that processes can rely on. With both processes and tools working together, you can regain confidence in your inventory and reduce the risks of cost overruns, outages, and compliance failures.
How Sunbird DCIM Helps
Sunbird DCIM solves the visibility and control problems that many data center teams struggle with every day. It makes it easy to capture accurate data, keep it reliable over time, and use it to reduce risk and cost. Plus, Sunbird is designed for ease of use so teams actually adopt it and keep data current without extra effort.
Here’s how it helps you regain control:
- Centralized source of truth. Maintain real-time visibility for every asset across every site in one system that supports multiple simultaneous users.
- Automation via integration. Integrate with tools like your CMDB to reduce manual effort and have more complete asset information.
- Complete asset lifecycle management. Track every device from the moment it arrives on the dock, to storage, to its exact rack and U position, through decommissioning.
- Asset audits with barcode/QR code scanning. Perform asset audits faster and more accurately with built-in asset audit functionality that automates much of the work.
- Dashboards and reporting. Deliver insights across your organization with out-of-the-box dashboards and automatically generated and scheduled reports.
- Ease of use. A modern, intuitive interface makes it simple for any user to find, update, and maintain accurate asset data.
For organizations starting from a place of incomplete or inaccurate data, Sunbird also provides professional services for physical audits, data integration, migration, and population, and more. That way you begin with clean, trusted data, and the ability to maintain it going forward.
Real-World Case Studies
Leading organizations around the world are using Sunbird DCIM to regain control and visibility over their IT assets. The results speak for themselves.
- Five9. With more complete asset information, Five9 uncovered over $160,000 in maintenance contracts still being paid for decommissioned equipment. Sunbird’s digital twin and reporting capabilities also enabled Five9 to reduce remote hands tickets by 50% and reduce time spent creating reports by 50%.
- Delta Dental. Delta Dental maintains accurate asset information using Sunbird’s built-in asset audit with barcode scanning capability, reducing manual effort for asset audits by 75%.
- The World Bank. By integrating Sunbird DCIM with ServiceNow, the World Bank automated device provisioning from purchasing to deployment, streamlining asset lifecycle management across their global data centers and telco closets.
- Colruyt Group. Sunbird DCIM provides Colruyt Group with a single pane of glass to manage their data center infrastructure. With complete trust in their data, they’ve reduced physical data center visits by 50%.
Bringing It All Together
When you don’t know exactly what assets you have, where they are, or how they’re being used, you’ve already lost control. The risks are wasted budget, compliance failures, project delays, and outages.
The good news is that these problems are solvable. With the right processes supported by Sunbird DCIM, you can rebuild trust in your asset data, regain visibility across every site, and ensure that your decisions are based on accurate information.
Don’t let inaccurate inventories and outdated spreadsheets undermine your operations. Take back control of your data center.
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